I ordered a brand new Captur from the Westcroft Milton Keynes Renault dealer on the 22nd of Feb and I was told 8-12 weeks delivery time as I wanted an auto. I didn't really want to wait that long but said it was ok. I was told in late march that it would be delivered to the dealer on June 10th and ready for me a few days later...that's 16 weeks! They said that it's possible it may be ready for my birthday on the 19th of June! That's17 weeks!
I called Renault direct who said that the dealer should not have said 8 weeks...but they couldn't do anything as it was between myself and the dealer. I was told that I could not cancel the car without loosing my deposit, even though the delivery time was doubled....surely that's not legal?
Note: This is my first new car so I am really excited about it
I called Renault direct who said that the dealer should not have said 8 weeks...but they couldn't do anything as it was between myself and the dealer. I was told that I could not cancel the car without loosing my deposit, even though the delivery time was doubled....surely that's not legal?
Note: This is my first new car so I am really excited about it