I have just had excellent service from Renault in Rickmansworth regarding worn out mats. My captur is 19 months old but done under under four thousand miles. The drivers mat was almost worn through and all the mats were giving off a white powder to the underside. They have kindly supplied me with a complete set of mats Premium grade which is far superior to the original fit mats, free of charge. This restores your faith in motor manufacturers in a time when a lot of companies leave you with shoddy goods. By the way my capture was purchased for my wife and she is as pleased with the purchase as the day we collected it from the dealer.