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Discussion Starter · #1 ·
I have a 2016 Renault Capture automatic. Drove into a garage this morning for coffee. Car won’t reverse, check auto gearbox. Turned off car, waited a few minutes and started back up with check anti pollution message. Car won’t reverse but will go forward but won’t switch gears. Any ideas??
 

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Could well be the battery. I had numerous error messages when my battery was on its last legs,and when it previously went flat, I could start the car using jump leads but then it would not engage gears despite the selector being in D or R until the battery had acquired some charge (5 to 10 minutes of engine running)
 
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Discussion Starter · #4 ·
Could well be the battery. I had numerous error messages when my battery was on its last legs,and when it previously went flat, I could start the car using jump leads but then it would not engage gears despite the selector being in D or R until the battery had acquired some charge (5 to 10 minutes of engine running)
Thanks for that, but the engine starts on first go. No problem there, just won’t reverse or change gear going forward. Could it still be the battery?
 

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The captur is awkward it will fail with electrical problems when the battery has any drop in output, a normal car will use the battery for another two years but not the captur. See the forums posts on this subject
 

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The EDC box is a clever and sophisticated two-shaft drive. Gears 1, 3 and 5 are on one shaft, and R, 2, 4 and 6 on the second. The shafts are activated by their own clutch and gears are pre-selected before change by software. Your car is stuck on the first shaft because the second clutch does not want to activate - hence no R and 2. You might be able to force a change using the manual mode but the fault is almost certainly electrical or software related. I had exactly the same problem. If you read the fault codes it will probably say "Clutch 1 failure" which for me was scary as these boxes are not repairable by your typical mechanic. I was even going to have a go myself until I saw the list of special equipment and tools I would need. The good news is that these boxes are actually very reliable mechanically so look here in order -

1) check battery as mentioned above. Box needs a good power supply but I don't think it is this. A low battery does throw up spurious warning lights but these would be temporary and varied - usually for faults that haven't manifested, such as "gearbox overheating" on a cold box (happened to me). With the anti-pollution light as well, it might be worth charging the battery to see if that helps
2) check and clean electrical connections to the gearbox
3) get the gearbox software updated. You will need a Renault garage to do this.
The software was the solution for me, and while a PITA it was much easier than having the gearbox out to be sent away to a specialist company in the north of the country.
 

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The EDC box is a clever and sophisticated two-shaft drive. Gears 1, 3 and 5 are on one shaft, and R, 2, 4 and 6 on the second. The shafts are activated by their own clutch and gears are pre-selected before change by software. Your car is stuck on the first shaft because the second clutch does not want to activate - hence no R and 2. You might be able to force a change using the manual mode but the fault is almost certainly electrical or software related. I had exactly the same problem. If you read the fault codes it will probably say "Clutch 1 failure" which for me was scary as these boxes are not repairable by your typical mechanic. I was even going to have a go myself until I saw the list of special equipment and tools I would need. The good news is that these boxes are actually very reliable mechanically so look here in order -

1) check battery as mentioned above. Box needs a good power supply but I don't think it is this. A low battery does throw up spurious warning lights but these would be temporary and varied - usually for faults that haven't manifested, such as "gearbox overheating" on a cold box (happened to me). With the anti-pollution light as well, it might be worth charging the battery to see if that helps
2) check and clean electrical connections to the gearbox
3) get the gearbox software updated. You will need a Renault garage to do this.
The software was the solution for me, and while a PITA it was much easier than having the gearbox out to be sent away to a specialist company in the north of the country.
Not sure if I should post here about a 2016 tdi Scenic but I have the warning message “check auto gearbox”. It seems to struggle coming out of first into second. A new battery from Halfords was fitted about 4 months ago though. Any suggestions please?
 

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Nothing to add to what is said above. Did the problem only start after the new battery was fitted? Get someone to read the fault codes. Maybe fully charge the battery with a decent charger and see if that helps too.
 

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The EDC box is a clever and sophisticated two-shaft drive. Gears 1, 3 and 5 are on one shaft, and R, 2, 4 and 6 on the second. The shafts are activated by their own clutch and gears are pre-selected before change by software. Your car is stuck on the first shaft because the second clutch does not want to activate - hence no R and 2. You might be able to force a change using the manual mode but the fault is almost certainly electrical or software related. I had exactly the same problem. If you read the fault codes it will probably say "Clutch 1 failure" which for me was scary as these boxes are not repairable by your typical mechanic. I was even going to have a go myself until I saw the list of special equipment and tools I would need. The good news is that these boxes are actually very reliable mechanically so look here in order -

1) check battery as mentioned above. Box needs a good power supply but I don't think it is this. A low battery does throw up spurious warning lights but these would be temporary and varied - usually for faults that haven't manifested, such as "gearbox overheating" on a cold box (happened to me). With the anti-pollution light as well, it might be worth charging the battery to see if that helps
2) check and clean electrical connections to the gearbox
3) get the gearbox software updated. You will need a Renault garage to do this.
The software was the solution for me, and while a PITA it was much easier than having the gearbox out to be sent away to a specialist company in the north of the country.
So this morning I checked with Renault and it appears the battery I got from Halfords in January is incorrect. Went back to them and they exchanged it no problem. However the “check auto gearbox” message still appears. Going for a diagnostic check on Wednesday.
 

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So this morning I checked with Renault and it appears the battery I got from Halfords in January is incorrect. Went back to them and they exchanged it no problem. However the “check auto gearbox” message still appears. Going for a diagnostic check on Wednesday.
If Renault is doing the diagnostic, ask them to update the gearbox software at the same time. Might cost a few more notes but might also be the problem.
 

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Sam problem hear for me captur 1.2 2016

Code DF489

They told me need chancge the valve body

Any one fix this problem
 

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Sam problem hear for me captur 1.2 2016

Code DF489

They told me need change the valve body

Any one fix this problem
You don't say what the symptoms are so, assuming identical to the original post, have you tried all the options in this thread. It's obviously difficult to say at a distance but I have doubts that the valve body is the problem. It will be an expensive job that might not work. Let us know how you get on.
 

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I got the same "check auto gearbox problem". But mine is little bit different scenario.

The car drives well. But everytime the car changes gear from 2nd to 3rd or 3rd to 2nd; I hear grinding noise.
This grinding noise happens if I accelerate hard and revs reaches 2000 RPM. If I'm slow driving off and when it changes from 1st, 2nd and 3rd then there is no noise on upshift. But when it goes from 4th to 3rd there is still that grinding noise.
If I keep accelerating with the griding noise; I get "check auto gearbox" alert.
When I get the alert the car does not engage in 1, 3 and 5 gears. But it still drives in 2, 4 and 6th gear.

If I turn-off the car and start again; the "check auto gearbox" error disappears and all the gears work.
But if I accelerate hard with the grinding noise I keep getting the "check auto gearbox"

When I took it to renault they said you need entire new gearbox costing 7K. Then I took it to transmission repair specialist; he mentioned one of the dual clutches has got the problem. He can't repair it. Only renault can because it requires special tools and special software updates.

The car is only 5 years old and has done only 39K mileage.
Stuck now! Any advise?
 

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Welcome to the forum, it looks like you need to be looking for a good used auto box, vehicle breakers , maybe ebay , or a online parts finder service. Pay by credit card
 

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It's impossible to give an opinion without detailed analysis, except to say grinding noises are not good. What is the warranty on new Renaults in UK? We have five years here in Portugal. In any case a call to Renault customer services might be a good idea if the car has been regularly serviced. Clutch replacement does need some special tools but nothing out of the ordinary (pullers etc) and it is one of the easier jobs on this gearbox. You will need a Renault garage to reprogram the new box though. The problem nowadays is that not many garages do engine and gearbox repairs any longer, preferring replacement over repair. As a result, a few specialist repairers have sprung up but how do you remove the gearbox and send it to them?

If I had to hazard a guess I would say the problems are inside the box on the synchronisers (syncromesh stuff). An oil inspection might confirm this. If so, it shouldn't happen. These boxes are supposed to be maintenance free. Try to get Renault customer services to investigate and, at minimum, share some cost. As long as you are not racing this car in manual mode Renault cannot put the blame on your driving. It's an auto box after all. Good luck and please let me know what happens - this is the first time I have heard of grinding noises.
 
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