Delivery

Doc · Mar 13, 2014

Hi everyone I ordered my captur on the 7th march why does it take so long for delivery end of April Shurly the have some made in stock argh.

Julian · Mar 13, 2014

Less than two months is not so long Doc, it's usually at least three months !

awq · Mar 13, 2014

Sometimes, I don't think it's only the production problems that causes delay. I believe that once the cars are shipped, there are massive logistic inadequacies in the UK.
Renault Uk have admitted to these problems recently, but have indicated that they should be resolved shortly. Whether you choose to believe this shambolic company is a personal choice.
I for one, will not be buying another new Renault - ever again.

helart · Mar 13, 2014

awq said:
Sometimes, I don't think it's only the production problems that causes delay. I believe that once the cars are shipped, there are massive logistic inadequacies in the UK.
Renault Uk have admitted to these problems recently, but have indicated that they should be resolved shortly. Whether you choose to believe this shambolic company is a personal choice.
I for one, will not be buying another new Renault - ever again.

Sorry to hear that........

gazb50 · Mar 14, 2014

I ordered mine in November for 1st week of march im still waiting been told april I dont hold out much hope of getting car in march

IvorETower · Mar 19, 2014

Mine was ordered on 27 Feb 2014 and I've been told it should be delivered to the dealer on or around 15 July, so I should get it a few days after that ! 20 weeks..... not very happy at this; 16 years ago when I ordered my Scenic it was on about 8-10 weeks delivery delay.

I worked for an automotive supplier in the late 1990's and the car industry was then aiming at no more than 14 days from customer order to delivery so I don't know what's happened. Poor planning, poor logistics, sales and marketing staff who get their forecasts hopelessly wrong and meantime the poor old customer has to pay the consequences. Still, at least the car won't have been sitting partly submerged in floodwaterin a field for months on end prior to delivery !

awq · Mar 19, 2014

That lenght of time is ridiculous. Did you have many optional extras. Presumably , the car had to be factory ordered and was not a "off the peg" bog standard job.
Personally, I would not be prepared for that wait.

IvorETower · Mar 19, 2014

I agree it's ridiculous but I can't find another car that I'd rather have for the price.

The only options (apart from the paint scheme) are the protection pack and a space-saver spare (I'd prefer full-size), but it seems that a diesel auto is the main reason for the delay

Prof Pat Pending · Mar 19, 2014

There are no auto's but if you are not concerned about the newest reg number there are quite a few Capturs showing on Renault secondhand car site with as few as 10 miles on the clock.

awq · Mar 19, 2014

Never seen this site. Will have a search for it.
Pity about the reg's. Ever seen any 2014's ?
Seriously thinking about packing in this wait.
Will never, ever, ever buy another new Renault, and I honestly mean that.Edited by: awq

Prof Pat Pending · Mar 19, 2014

Here you go

http://usedcars.renault.co.uk/model.aspx?wflw=se_na_sm_vi&id=0
Select Captur and enter your postcode. You can refine or expand the search by distance

Edited by: Prof Pat Pending

awq · Mar 19, 2014

Thanks for that. Wish I had done this to begin with as ordering a new one had just been a nightmare.

Perusal · Mar 20, 2014

Given the huge number of variants that the auto manufacturers provide today this kind of delay is VERY common. Our last 3 cars were ordered as follows ; Audi A3 (2008) 6 months; Jaguar XF (2010) 4 months (and that was UK built); Mazda CX5 (2013) 3-4 months (but I found another dealer with my spec in stock so got it in 2 days)

Renault Captur- 6 weeks but we have selected a single colour model which was already scheduled for production. I don't think that Renault have helped themselves by offering so many different colour combinations. Then again, I believe Audi have long delays on the A1 for similar reasons.

In this financial climate dealers can't afford to hold much stock so I don't think you will find Renault to be exceptional in terms of delay. Of course there are always a few cars in stock but do these meet your exact spec or are you prepared to compromise? You pays your money and you makes your choice as they say.....

....and having just looked at Prof Pat Pendings link I notice that in my area at least the dealers are asking MORE for their second hand/pre-reg models than we are paying for a new one given the offers that Renault currently have going. Edited by: Perusal

Tyrfelin · Mar 20, 2014

Tread carefully!

Prof Pat Pending · Mar 20, 2014

I've not compared specs to prices, but this dealer is claiming to have new stock http://www.ebay.co.uk/sch/m.html?_odkw=&_osacat=0&_armrs=1&_ssn=perrys_motor_sales_ltd&_trksid=p2046732.m570.l1313.TR2.TRC0.A0.H0.Xcaptur&_nkw=captur&_sacat=0&_from=R40

Edited by: Prof Pat Pending

IvorETower · Mar 20, 2014

Try buying a diesel auto - none showing as available used on Renault's website. It appears that although the auto was announced last year at the launch, production has been very, very limited.

There are quite a few pre-reg manual Capturs now being advertised but at full (or very nearly full) price.

Prof Pat Pending · Apr 5, 2014

Here you go IET

http://www.ebay.co.uk/itm/2014-Renault-Captur-1-5-dCi-90-Dynamique-MediaNav-5-door-EDC-Diesel-Hatchback-/191125631258?pt=Automobiles_UK&hash=item2c7ff9b11a

They have 2
http://www.ebay.co.uk/itm/2014-Renault-Captur-1-5-dCi-90-Dynamique-MediaNav-5-door-EDC-Diesel-Hatchback-/191125631243?pt=Automobiles_UK&hash=item2c7ff9b10b

Edited by: Prof Pat Pending

HTP99 · Apr 6, 2014

^^^^ But do they actually have them, there is nothing on that ad that says to me that actually have the cars, any dealer can put an ad out like that, there is no spec info, no colour info, no photos, it looks just like a generic ad for a new car.

bigeater · Apr 6, 2014

goodness I was very lucky, ordered 1.5 diesel medianav on 20/03 and delivered to my house on 03/04!Wonder why it was so quick for me? When placing order I was told 6 in stock. Didn't even have to pay a penny until day before delivery. (Tahoe blue/ ivory roof)

Prof Pat Pending · Apr 6, 2014

HTP99 said:
^^^^ But do they actually have them, there is nothing on that ad that says to me that actually have the cars, any dealer can put an ad out like that, there is no spec info, no colour info, no photos, it looks just like a generic ad for a new car.

I
took the first line of the text lower down the ad to mean that they actually had it
"Only One Available"

Seems like a pointless statement unless it exists<!--if gte mso 9>
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...scroll down the ad for a full description

EDIT ~ I missed the important bit

"This Vehicle will be available for the end of May 2014"

Edited by: Prof Pat Pending

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