[gacartwright]

Had my new 1.5dci now for 48 hours. Looks a stunner with black body and Arizona roof and touch pack. Drives really well. I do a lot of business miles and it just purrs along at the speeds I need it to just fine. However, the car is not without issues. Not risen above 50mpg combined yet but overall I'm getting 550 miles from a £60 tank.

1. The dealership forgot to register my R-Link which has corrupted the system and I'm now dealing with central technical. This is going to take weeks. They're a nice bunch in DSG Morecambe but they either weren't given enough info by Renault to do their job properly, or they just weren't doing their job properly. This has been a serious let down for me and really taken the gloss of getting a new car. You'd think at these prices people/companys would be professional and knowledgeable.

2. Not sure my rain sensitive wipers are working. Doesn't seem to do more than what conventional wipers would do. Was this part of the commissioning checks at DSG? I doubt it. For this reason I need to go back to the dealership.

3. Fog/turning lights have already misted up after 2 days. Is there a sealant problem? Need to keep my eye on these.

4. Shame the cruise control buttons on the wheel are just painted on. Would have been handy to have these illuminated at night.

5. Hand Frees isn't as intuitive as Renault have provided before. Where before you'd simply just slip your hand into the handle you have to press a button on the handle now. Is that truly hands free? It's key free but not Hands Free.

With the R-Link you get the upgraded hi-fi. This is well worth purchasing as the sound quality is stunning. I've got a digital radio linked in through the aux in and this completes the sound system. Tom Tom works really well too and I can see myself moving from my iPhone App to taking on the car system.

So. Almost 1000 miles in and apart from totally avoidable dealership woes the car is generally on good form and I'm sure six months from now I'll be pleased I chose the Captur over the Duke of Kia alternatives.

Hope this helps. G

 

[TC Eddy]

Good write up..........it looks like yet again a dealer spoils what should be a good experience.......glad it hasnt detracted too much from the new car.

 

[Ythsie]

Very useful write up! Once again problems that should not arise from a dealer..
I don't really use the system too much but am really impressed with the quality of the sound system..

Edited by: Ythsie

 

[Tyrfelin]

We can only say how brilliant our dealership Renault Cardiff are. This (Captur Dynamique S dci in Ivory and Black) is our third car ( two Meganes) from them and it's a stunner! Absolutely perfect in every way. Darren Bowen and his team ensure the cars are pristine and perfect! Some of you guys need to get to a decent dealership!

 

[Vbl]

Got my car at DSG Morecambe as well - very, very poor. Did not go over anything, no R-Link info, no controls introduction, nothing. As we came 130 miles to pick up the car we were in a bit of a hurry but were still made to wait over 45 mins for the guy to see us and do the deal. He was unprepared even though he knew we were coming some distance and were there at the exact time we said would arrive. He also mislaid log book and completely forgot to send it to DVLA, they knew nothing of change of ownership until I rang DSG and chased it two weeks later.
But the weirdest thing was when we were at the showroom; while waiting for the salesman I asked for the car keys and went into the car, inspected it, tested the controls etc. then we were told that the salesman was finished with the people he was with and I got out of the car shutting the door behind me. Everyone screamed "Were is the key card?"
Can you believe these guys did not know that you can't lock the car if the key card is inside the vehicle?

 

[Craistir]

Thanks - a helpful review - just noticed condensation on my fogs yesterday whilst washing the car - will need to keep an eye on that

 

[Dr65]

Hope you don't mind me using this thread to join you in first impressions.
1. Car is a very comfortable drive and road noise is quiet.
2. Wipers, lights, and everything else seems to be working well. I definitely need to read up on the r-link as I was getting annoyed not being able to easily change things like switching off the voice on satnav, changing from one album to another on the USB.
3. Got a little condensation on a rear light cluster.
4. Mpg are getting better maybe down to me changing my driving style.
5. Not really a manly horn on it. Sorry if that sounds sexist.

6. Having to repeat myself a few times for voice recognition commands.
Overall I'm very happy with the car and if the drive I had in it yesterday is anything to go by I'm going to have a few years of very happy and comfortable driving.

 

[Tyrfelin]

Doenload a copy of the handbook for the Captur eitger from this forum (which is the American version and leaves out info on the tyre pressure monitoring system) or better still get it from Renault website when you add your car to the virtual garage! This will explains how to adjust your medianav or i-link settings!

 

[Tyrfelin]

Sorry spellcheck is automatically correcting my spelling of words which I have spelled correctly!!!!

 

[Vbl]

Dr65, are you managing voice recognition now? I am not having a good time of it (mind you, had the same problem with Honda CR-v where you had to learn over 200 exact phrases to get the right response)I thought it may be my accent but hubby thinks not, his explanation was that it was male set up and refuses to listen to nagging woman

 

[Dr65]

Lols, may be that I'm that excited about using it my voice goes up a few octaves.

. Or that my wife always decides to say something just as it's working. I gave up on directions and went to imputing a postcode, the phone directory worked well though.

 

[MaxxDKM]

Noticed the same issue with the front fog lights and one of the tailgate lights misting up.. The car was left at the dealership so a Renault specialist could look at it (amongst other things), He did not see any misting when he inspected the car so nothing was done. One of the Senior Management Team at Renault told me that the misting is normal and to be expected. Needless to say the lights are still misting up.

 

[thecookster]

I've got misting on the offside rear light (the non working one on the tailgate) - will be looking for a replacement unit from Renault, as it should be a sealed unit because its non working...... looks dreadful with condensation in it...

 

[Ythsie]

Pity that's happened...will watch out to see if I have any similar problems

 

[gacartwright]

Impressions continued...

MPG is still on the low side. I've kept the average since day one and after 2.5k I'm on combined figures of 46.6 per gallon. Using the R link it thinks my acceleration is too strong but otherwise I don't speed. Dealership thinks this figure will go up.

R-Link good for somethings but Marco Polo App doesn't load and if anyone has any tips on how I can connect to my Google Calander I'd love to know.

Having emails read out as I travel is just Fab. Twitter feed also working. Young daughter loves the aquarium App.

Wished I had two reverse lights, as well as foot well lights. No need for cats eyes above the gear stick because the R-Link has it's own illumination.

An area where Renault have really skimped is the non illumination of the cruise control buttons on the wheel. Using cruise control at night is subsequently dangerous. I'd even go as far to say if I could get these illuminated on a new wheel I would swap the current wheel out.

On the hands free card I'd love the illumination button to provide a lights home facility rather than just illuminating the interior.

Jet wash nozels are misaligned - too low. Water catches the wipers but it's not ideal.

Quick demist is phenominally quick.

Bought a Pama digital radio that plugs into the power socket in the centre console. This then goes directly into AUX in and heh presto, full digital radio capability.

Sound system continues to impress. Better than my mates BMW Pro Sound.

Stop Start working fines as is Hill Assist. Wish I'd have gotten the reversing camera though.

Will clock in on 5k.

 

[thecookster]

Pity that's happened...will watch out to see if I have any similar problems

Yeah, it's in the clear section; just as an aside, why didn't Renault make this a reversing light?

 

[Tyrfelin]

Wipers seem less sensitive than on previous Renaults! Dealers should all give equally good service. Seems that some of you have been sold short as far as dealer service is concerned!