Ordered my Captur 9 weeks ago, took two weeks to get the car to appear on My Renault after several calls to Customer Service. The link to the application form did not appear. Called Customer Service to be told that I was not entitled to the offer as I had not ordered the car on the correct weekend. Sent off a copy of my order form and was told that yes I was entitled to the offer but I had already claimed it. Assured customer Service that I had not and asked them to double check their records. More telephone calls to again be told that I had already claimed it. I sent an e-mail to them advising them that I may have to get the police involved as this smacks of theft. Customer Services then told me that there has been a computer error. Following that, the link appeared on My Renault and I was able to submit my application. I received an e-mail confirming my successful application last week but still no ipad. Why did it have to be so difficult? Hopefully I will have the ipad before Christmas. If I had bought it myself it might have worked out cheaper after all the phone calls
Got to say that I had delays getting the car registered online too. Customer Services were excellent and I was able to register the same day. I think you may have to wait a couple of weeks for the ipad. We are still waiting but I agree that the Renault website is difficult to use! Anyway enjoy your ipad or vouchers when they come!
Reasonable price Renault Captur parts
This is the most comprehensive parts supplier I have found for the Captur
just enter you reg number or select your model number.
What Car just don't like Renault do they and that goes for the new Captur. They have just done a comparison with Skoda Kamiq and New Puma. Gave them 5* and Renault 3* and slated every aspect in comparison. This is in complete contrast to other reviews , where the Renault either wins or competes...
Hi,my 2014 1.2tce auto has done 38k miles & due for a major service,all filters + new brake fluid & spark plugs,had an oil & filter last year £100 !!!. Any prices will help,thinking to go to an independent garage.
Obviously we are all worried on the outcome from this for ourselves and loved ones but I'm worried I have committed to buying a car assuming that my self and family come out of this healthy, employed and unscathed
I ordered my new Captur on 22/02 with a delivery into the uk on 16th April and at...
Finally found a supplier of anti-rollbar (swaybar bushes) for the Captur
Now a ebay supplier has started to list BUT I WOULD STILL PHONE OR EMAIL THEM
as it lists two different Diameters:20,21 mm
Renault Clio III, Captur, Modus front anti roll bar bush kit SPORT 7701059672 5902553525601 |...