Renault Captur Forums banner

Media Nav issue

1 reading
10K views 7 replies 5 participants last post by  Kootzee  
#1 ·
My 2014 media nav screen has developed a problem .
On the time screen I noticed a couple of pixelated lines running horizontally.
Yesterday the lines disappeared to an extent with the addition of a solid white vertical line ,same height as time digits but 6 mm wide. This pulsates every second or so.
When using radio or sat nav no issue-so far!
Dealer has no idea except a change of unit at ÂŁ1000.00 of the top of his head nut no firm figure quoted.
Anyone out there with a similar issue?
 
#3 ·
The screen has had it... and its not like a phone or tablet where everything will be standard sizes... Theoretically it should be possible for an electronic device repair shop to replace the screen... But...
 
#4 ·
Update

Contacted Renault UK and the guy suggested updating software version as I had not done this since 2014.
After 4 attempts it worked but only to version 4.1.0 - I am pretty sure that updates way beyond this are available though.
The process appears to have cured the issue and I now have a clear clock screen with a flashing colon ( not the solid one reported) that presumably indicates seconds.
Prior to this I did not have a colon at all, just the main digits -anyway fingers crossed!