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Discussion Starter · #1 ·
I have a Captur 1.5 dCi, 14 plate. My mediaNav screen has frozen. It turned on set at the radio station and playedbut nothing worked, especially when I try the home button. I've wiped the screen with a glasses wipe but nothing. Would an alcohol wipe work? Battery has been disconnected and reconnected. I've tried rebooting by pressing the power button. Im now stuck with a screen that wants the passcode and the power buton wont turn off at all. Really fed up with this now. Any ideas please?
Thanks
 

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The passcode should be in the owner's manual, if you have it
 

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Have you tried cutting all power to it, either by pulling the relevant fuses, or disconnecting at the wiring loom where it plugs into the device?
 
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