HI We have a captur since Jan 2015, and found that the phones paired really easily and then lost connection and would not connect again. Took it back to the dealership and they contacted Renault and was told they know about this problem and was told to install "Bluetooth File Transfer" from Google play and carry out pairing again...This worked for a time, now the pone will ring out from R-Link but it transfers calls back to the phone.. Totally not happy. Now got to reinstall all the phonesagain... The After Sales Solutions team said in a email to dealership...Do not replace any parts; a technical solution is currently being developed... So it looks like they are aware but not informing customers, who have paid a lot for their cars to have things working correctly...Anyone else having this problem ???