Just a thought, try to put a thin piece of cardboard under it it could just be the phone has a metal frame under the back cover

 

thanks so much, will try this and let you know!

 

Charging area??? Have they thought up something else to complicate our cars. My charging area is in my house.

 

Something else to go wrong. Never found plugging a charging cable into my phone to be an exhausting chore.

 

Thanks for your interest. Well I agree that it is not too difficult to connect a charging cable, but it would be quite neat to charge via induction and this is probably the way things are developing, i.e. in the same way that we now use bluetooth not cables for phone output. A friend suggested that it may be that my phone is not capable of being charged via induction, as it is iPhone not android. Any views welcome.

 

Hi all. I have the same problem with my new Clio. I actually own a S24 ultra and thought it was just because it's made of titanium, but my partner put her phone on and got the same thing.

 

There’s only a few specific phones that can be charged via induction .

Check online just type your phone model number and the word specs

On this occasion IT MAY WELL BE THE PHONES inability to charge via induction

 

How to wirelessly charge your iPhone - Apple Support

Learn how to wirelessly charge your iPhone with Qi-certified charging accessories.

support.apple.com

 

I use these Qi accessories on all our phones and tablets.

I was a little reluctant to suggest it for use with the new Captur, our new member has reported a warning that a metal item has been placed in the recess.

Knowing that a metal item can cause a problem with these Qi accessories such as
excessive heat generation causing melting.

I have a phone I use in the car that holds it in place with a metal disc stuck on to the back of the phone that connect to the phone holder. But IT MELTED THE Qi charger in the house.

 

I was a little reluctant to suggest it for use with the new Captur, our new member has reported a warning that a metal item has been placed in the recess.

Knowing that a metal item can cause a problem with these Qi accessories such as excessive heat generation causing melting.

I have a phone I use in the car that holds it in place with a metal disc stuck on to the back of the phone that connect to the phone holder. But IT MELTED THE Qi charger in the house.

Good advice. I was only using the link to help answer the question - which iPhones are able to be charged by induction. I use induction for cooking at home. I don't think I would want it in car either.

 

Good advice. I was only using the link to help answer the question - which iPhones are able to be charged by induction. I use induction for cooking at home. I don't think I would want it in car either.

- thanks also for your helpful support

 

Yes, you're right! The iPhone SE pre-2020 does not support wireless charging. Thanks for your advice dick riculous which stops me from wasting any more time on this!

 

I have this issue with the iPhone 11 which is induction charge capable and which successfully charges on my home charger.
It will charge for a few minutes then come up with the message. There are no additional cases, Clips or metal devices attached. Just the phone.

 

I have to say that I have not found any problems with this with my S edition. Being able to simply pop a phone under the floating console so that it is charging while discreetly screened from view is in my view a great feature. It works fine with my phone (Samsung Galaxy Note), my wife's phone ( Huawei Mate - in a leather case) and also my daughter's phone (Sony Xperia). Obviously, as with all these wireless charging systems, it is slower than a cable linked fast charge so needs longer journeys to provide a full charge. On the basis of my experience then any issues are more likely to rest with the phone rather than the charger. I realise however that all the phones I have charged on it are android so have no idea if there is an issue with i-phone charging.

 

I'm beginning to think the same thing. iPhone's seem to have a few other issues as well.

 

Do you have a phone cover on it, could be done metal on it. Mine is the magnetic catch on the case that fits it

 

My car does it too. My phone is on a wallet cover and I think it's the magnet that makes it sends the message. Try taking it out of the cover if you have one on

 

The online instruction state,remove all cables and items plugged in to the usb, remove credit cards if in a wallet,remove wallet

 

Mine does still work in the wallet, just not always 1st time

 

No wallet on mine. Just a clear plastic bumper style cover and two protectors. One front, one rear. It’s about as metal free as a phone can be. I think it’s over sensitive because it does it when there’s a memory stick plugged in too.

 

My new iPhone mini doesn’t work with the wireless charger. It just says remove any metal items...

 

Check on line if your phone can do wireless charging

 

My iPhone mini is compatible with QI chargers. It’s a compact (mini) version of the iPhone 12. Yes it can do wireless charging. That was one of the reasons for me getting one. All iPhone’s from iPhone 8 and up can do wireless charging with QI compatible chargers.