Email recieved from
Customer Services Representative
Renault Connected Services
Thank you for your emails. I have now spoken to your Dealer; you will be able to
give them a call to arrange when you can take your car in so that they can apply
the recent software update.
They explained that your SD is functioning as normal in the car, so for that
reason it will not need to be replaced at this moment in time. The software
update may remove the problem you are experiencing on the computer, and there
may be a near future update that will solve this problem.
Your Dealer is aware now that the SD card is covered by the warranty and may
need to be replaced in the future if there is no fix for it.
I hope that this resolves the matter; can you please confirm with me that
everything went ok after the trip to the Dealership?