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8 Posts
I've had my new captur now for almost a week and am getting very frustrated with R-Link and Renault in general.
Car itself is fine but all attempts to use R-Link and live services repeatedly prompts an error message 'No Network Connection'.
The Dealership (DSG Morebambe) have no idea why I get this message whilst I've sent screenshots of the error message twice to Renault connected services who are as equally perplexed, and equally in the dark. I wonder if there is a sum card on board as in connection settings there are no serial numbers for a sim.
There has been talk of the module being faulty and needing to be replaced but with the experts being so unsure I'm really deflated sand cheeses off.
I've registered with the R-Link store, upgraded everything and also bought a few apps but the cars not having any of it.
I asked the dealership is there was a table showing error messages against probable causes but no joy. Also asked is during the preparation of the car a physical check was made that the car was connected. Again, no joy.
Is anyone else having problems of this nature?
Thanks F
Car itself is fine but all attempts to use R-Link and live services repeatedly prompts an error message 'No Network Connection'.
The Dealership (DSG Morebambe) have no idea why I get this message whilst I've sent screenshots of the error message twice to Renault connected services who are as equally perplexed, and equally in the dark. I wonder if there is a sum card on board as in connection settings there are no serial numbers for a sim.
There has been talk of the module being faulty and needing to be replaced but with the experts being so unsure I'm really deflated sand cheeses off.
I've registered with the R-Link store, upgraded everything and also bought a few apps but the cars not having any of it.
I asked the dealership is there was a table showing error messages against probable causes but no joy. Also asked is during the preparation of the car a physical check was made that the car was connected. Again, no joy.
Is anyone else having problems of this nature?
Thanks F