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Discussion Starter #1
need some help
my daughter by mistake press the factory default on the medianav and now i try to find the 4.0.2 version but i dont know where? is not on the tool box
thank you very much
 

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Michaella, If you can't do it yourself, then go back to dealer they should update for you.There are treads on the site to help with updating the Mednav.
 

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I just upgraded my wife's car (collected today)
You need to put a USB into the media nav first and select update.
This will put the version info onto the stick so when you plug it into a PC with the tool box on it knows what needs doing :)
 

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Nice one prof about time we had some real brains on here. I myself would have been better named after the Lazy Luke in theArkansas Chugabug.
 

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Discussion Starter #7
i went yesterday to see the techinician at renault and they booked an appoiment for wednesday because my medianav does not recognise the usb although i follow the instruction
 

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I followed the instructions to the letter about updating the Navi software - using advice on the forum and from Renault, all its done is updated the map pack to the latest version, when I try the full postcode search add-on it doesn't work, I've even resorted to resetting the system to factory default and still doesn't update it so email sent to RUK Medianav section and just waiting on a reply
 

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Check that it's not added postcode to the town bar in
the address nav menu, I thought it hadn't updated, took me a few minutes to figure
out what it had done.



It's not really obvious

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For Media Nav I believe that the USB should be totally empty of files before you connect it to the car. Formatting the USB will achieve this.
 

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I don't believe it is possible for the user to update the medianav "software" operating system. The updates that the toolbox offers is "data" only, i.e. the maps including the postcode stuff, and points of interest.
 

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Niche is correct. The usb memory stick must be newly formatted on your computer before presenting it to the medianav system. The medianav system will then recognise the "empty" stick and download some system information that indicates to the toolbox what version of data is loaded.

Once the system has loaded onto the stick, the stick is take to the home computer where it is interrogated by the medianav toolbox.

It is at this point you can order and download new data. Once downloaded the stick is taken to the car, and the update process completed.

however, once done, the memory stick must be reformatted on the home PC, if you wish to use it again for any further updates.


Edited by: crossbow
 

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crossbow said:
however, once done, the memory stick must be reformatted on the home PC, if you wish to use it again for any further updates.
I did a software check on the car, back to the tool box for a software update
Another software check on the car, followed by the postcode update.
No formatting required, but you go have to get medianav to update the stick before you can add software from the tool box.
 

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Prof you were right about the full postcode functionality being in the town section, all working fine now, don't know what I did initially though as the postcode section didn't give me full search just part but all OK now thankfully
 

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To eliminate any issues with files resident on a memory stick I would always recommend using a newly formatted memory stick.
 

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Discussion Starter #20
crossbow said:
To eliminate any issues with files resident on a memory stick I would always recommend using a newly formatted memory stick.

crossbow as a standard i never use a stick not formatted if i install s/w but apparently is a s/w glich because the medianav does not recognise my memory stick this is what ive been told from renault.they will sort out on wednesday
by the way everything is working but the s/w is 4.0.1 instead of 4.0.2
 
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