There are several reasons why it may not be operating listed in the drivers handbook. Most likely one is that the battery is not at a high enough state of charge - usually a result of short journeys. Has it ever worked? If you are happy with the state of the battery you could try disconnecting the battery sensor (small plastic two wire connector on the negative battery terminal), checking that it is in good condition, give it a clean and replace. If you have access to a modern (stop-start) battery charger, an overnight charge might help.